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MEDINA COUNTY SANITARY SEWER SERVICE |
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Frequently Asked Questions |
| Q. | What should I do if I have a sewer back-up? |
| A. | Please contact our office immediately at 330-723-9585 or 330-723-9581 before taking action on your own. If your back-up occurs after hours, on a weekend or holiday, please call 330-725-7143 or 330-225-3113. On-call service personnel will come to your home immediately and instruct you of a course of action. |
| Q. | Whose responsibility is it to repair and maintain the sewer? |
| A. | The County is responsible for the maintenance, repair, and replacement of the main sanitary line and the laterals within the street right-of-way. The lateral sewer line that extends from the property line to the home or structure as well as the internal plumbing system is the property owner's responsibility. |
| Q. | What is the primary reason for a sewer back-up? |
| A. | The primary cause of sewer back-ups is grease that has been discharged into the sewer. The grease coagulates and combines with other material which eventually will form a plug in the line that does not allow water to continue to flow. |
| Q. | What can I do to prevent a sewer back-up? |
| A. | *Avoid pouring cooking grease down the drain. Pour grease in a can or jar and dispose of it
in the trash. *Use the garbage disposal sparingly and while operating the garbage disposal, run cold water the entire time. Avoid using the disposal for waste that is too large or too hard to be ground thoroughly. *Use a drain screen to catch hair, lint and other debris in sinks, tubs and floor drains. *Avoid flushing diapers, paper towels, sanitary napkins or other debris down the toilet. *Do not pour oil, grease, antifreeze, cleaning fluids, thinners, paints, solvents or other similar chemicals in the floor drain. Contact the Central Processing Facility for household hazardous waste disposal options (330-769-1273). *Periodically check any clean-out caps to make sure they are secure so no debris can enter into it and no children or pets can injur themselves. |
| Q. | What does the County do to prevent disruption of service? |
| A. | Medina County does routine cleaning of the sewer main to reduce or eliminate recurring sewer blockages in known problem areas. Medina County also works with cities, townships, and villages to find and correct problems that cause inflow and infiltration of the sanitary sewer system which overload the system with ground or storm water. |
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Medina County Engineering Center |
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